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Returns & Exchanges
Need to return or exchange something else? No problem!
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Gift Certificates Only: All returns and exchanges are refunded as a gift certificate (sent by email) that you can use toward a future purchase.
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Simple Process: Just ship your items back with your order number and reason for return.
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Quick Turnaround: Most gift certificates are issued within 2 weeks of your return.
Ship returns to:
NWTF Returns
400 Casey Drive
Maumelle, AR 72113
Full Return & Exchange Policy
You are able to return or exchange any unworn items for a Gift Certificate that can be redeemed on our website.
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Exchanges: Ship your item(s) back to us with your order number and reason for return included. Once we receive and verify the return, we’ll issue you a gift certificate so you can place a new order. We’ll make sure your exchange is processed and fulfilled as quickly as possible.
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Returns: If you simply want to return an item, we will refund the amount of your return as a gift certificate (emailed to you) for use on a future purchase.
How to Return/Exchange
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Place your items in the original packaging (or new packaging if needed).
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Include a note with your name, order number, and reason for return inside the package.
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Ship your package using the carrier of your choice (USPS, UPS, FedEx) to:
NWTF Returns
400 Casey Drive
Maumelle, AR 72113
Processing Time
You should expect to receive your gift certificate within 2 weeks of giving your package to the shipping carrier. In many cases, they are issued more quickly. This timeline includes:
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5–10 business days for transit time, plus
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3–5 business days for us to process your return once received.